You may return all unopened
and undamaged items purchased at CandleLuxury.com
within 30 days of the order date. Shipping costs are nonrefundable and will equal the actual charged shipping rate or in the case of free shipping promotion a fee equal to 10% of your order (whichever is greater). Opened items are not eligible for returns.
If the return
is due to our error or if the item is defective we will refund
the original shipping cost and pay the return shipping costs. Please
contact us within 7 days of receiving your order at
return shipping label in these cases.
We will credit you in the same manner as your
original payment within 30 days of receiving the returned item.
Sale items are
final and are not eligible for return.
Returns must be
made in the original or comparable packaging insured for the purchase amount
to the following address:
9391 Groganís Mill Road
The Woodlands, Texas 77380
For questions regarding our return policy please
contact us at or (888) 880-8850.